Setting up your new eSIMs
To get started, please scan the below QR code and follow the on-screen instructions.
To manage your eSIM, view your usage and top up your eSIM, please create an account
hereor click the link in the confirmation email sent to you.
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Next steps
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Frequently Asked Questions
The adoption of eSIM technology is now widespread, with most modern mobile devices from leading brands such as Apple, Samsung, Google and Microsoft supporting eSIM functionality. This integration across a broad range of smartphones and tablets ensures you can easily access data connectivity without the need to switch out a physical plastic SIM card.
You can top-up your existing eSIM with more bundles which will be queued up until you travel to the countries the bundle is valid for, allowing you travel between regions without switching your active eSIM.
You can monitor your eSIMs status in your account. Simply sign up with the email address used to purchase and your eSIMs will be linked to your account.
You can select which SIM to enable/disable in your device's mobile data settings. Switching on Data Roaming on your eSIM but switching it off on your regular SIM will ensure it uses the eSIM when travelling.
Also ensure that your eSIM is set as the preferred SIM for Mobile data.
We recommend activating your eSIM when you travel, this way you can guarantee that your data bundle will not be started before you need it.
Whether you want to have multiple bundles queued for longer trips, or you need more data, we have a range of bundles available to top-up an existing eSIM with.
You can enable SMS and Email notifications for data usage per eSIM in your account's Notification Settings. This will inform you when you've used 50%, 80% and 100% of your current bundle's data.